Technology
NovaVoca
NovaVoca's Advanced AI Technology: Empowering Voice Agents for Your Business
Proprietary AI technology for intelligent voice automation
Virtual agents handle inbound calls and trigger real-time processes
On-premise deployment with seamless integration into existing infrastructure
Supports 40+ languages
Enables 10–30% faster service delivery
Achieves up to 70% cost reduction
Replaces up to 60% of manual tasks
Local processing ensures data security and full control, with no cloud dependency
At the core of NovaVoca is our voice AI engine, which understands nuanced queries and automates responses, such as license plate recognition for personalized drive-thru experiences. This technology is built on robust APIs like REST and Webhooks, allowing seamless compatibility with POS, CRM, and order systems. In sectors like healthcare, NovaVoca's agents process patient inquiries locally, ensuring compliance and reliability. Our rollout process, including scoping sessions and pilots, takes approximately 2 weeks, minimizing disruptions while delivering tangible ROI through features like multilingual support and automated workflows.
Key Features
Benefits of NovaVoca's Technology
Voice Automation Excellence
NovaVoca agents manage high-volume calls with 95% accuracy in intent recognition, reducing administrative workload by automating tasks like booking and queries, leading to 35% fewer lost opportunities in hospitality.
License Plate Recognition Integration
Exclusive to NovaVoca, this feature identifies customers instantly, speeding up services in franchises and drive-thrus by 10-30%, with on-premise cameras for secure, local data handling.
Multilingual Capabilities
Supporting 40+ languages, NovaVoca enables global reach, as seen in our hospitality solutions where 66% of Gen Z prefer direct contact – all processed locally for privacy.
Cost and Efficiency Optimization
Achieve up to 70% cost savings by substituting 60% of tasks, with KPIs like reduced call duration tracked during pilots to prove ROI in real-world scenarios.
Security-Focused Design
NovaVoca incorporates TLS encryption and audit logs in every deployment, protecting sensitive interactions in healthcare or service providers without external vulnerabilities.
Experience NovaVoca's technology firsthand
book a scoping consultation to see how it can optimize your operations today.
+1 (928) 396-1217
