NovaVoca AI for Enhanced Guest Services and Revenue
In hospitality, NovaVoca’s product streamlines reservations and guest interactions, cutting no-response rates by 35% and boosting direct bookings (preferred by 66% of Gen Z) through multilingual voice automation. On-premise integration with PMS systems enables real-time sync for check-ins, upgrades, and queries, substituting 60% of front-desk tasks for 10-30% faster service. Our agents handle complex requests like room availability or special needs, with pilots optimizing KPIs like booking conversion. NovaVoca delivers 70% cost reductions by automating routine calls, as demonstrated in hotel chains where occupancy rose 20% via personalized, local AI-driven recommendations – all without cloud risks.