NovaVoca AI for Optimized Patient Engagement and Care
NovaVoca’s healthcare product automates patient calls, understanding concerns and triggering actions like appointments or triage, reducing response delays by 35% and freeing staff for critical care. Integrated locally with EHR systems via FHIR, our agent handles symptom assessments, medication queries, and result explanations in 40+ languages, ensuring DSGVO compliance through on-premise deployment. During pilots (1-3 weeks), we track KPIs like call resolution time, achieving up to 70% cost savings by automating 60% of administrative tasks. NovaVoca’s focus on secure, local processing prevents data leaks, making it ideal for hospitals facing high volumes – for instance, one clinic saw 40% fewer inbound queries after implementation, with seamless escalation to human staff.