NovaVoca AI for Scalable Franchise Customer Service
NovaVoca’s franchise product automates operations across locations, using license plate recognition for instant customer identification and voice agents for order handling, reducing costs by 70% and speeding service by 10-30%. On-premise setup integrates with POS systems via APIs, supporting 40+ languages for global chains and substituting 60% of employee tasks like inquiries or upselling. Pilots (2 weeks) monitor KPIs such as throughput, ensuring consistency in branding. For example, a drive-thru franchise cut wait times by 25% with NovaVoca’s real-time processing, minimizing errors and enhancing customer loyalty through secure, local data management.